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Need to know how visitors perceive specific areas of your
site? Or test a new page design? Or gauge visitors’
opinions of your online transaction processing? By deploying
CustomerSat Targeted Feedback solutions on key pages or sections
of your site—for instance a special offer, demo download
page, or newly designed Web page—you can gather feedback
specific to these areas.
- The effectiveness of a specific promotion
or offer
- How new graphics on your site impact visitor perceptions
of website performance and brand
- Whether the information describing a new product is clear
and sufficiently detailed
- How easily visitors can find specific pages or sections
- Detailed suggestions in visitors’ own words for
improving aspects of the site.
- WEBConnect™
technology to engage visitors at specified moments when
visiting your site
- Personalized email invitations deployed a specified number
of minutes, hours, or days after a site visit.
CustomerSat Professional Services can help you determine
how and where on your site to deploy these CustomerSat solutions
for best results.
See also
Website & E-commerce Solutions Overview
 
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