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Profit from Customer Feedback™

Human Resources Survey Solutions Overview

 

CustomerSat Human Resources survey solutions empower organizations to build workforce productivity, commitment, retention, and satisfaction. CustomerSat Human Resources solutions are summarized below. Click on each solution for details.

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CustomerSat HR Solution Deployment Manages Responsive Actions and Delivers Analytics and Intelligence on:

Employee/Workforce Satisfaction & Commitment Surveys

Scheduled Intervals

  • All aspects of the relationship between your organization and your workforce, including communications, vision, compensation, benefits, official HR policies and unofficial practices and norms (culture), and more

Workplace Resources Surveys

Scheduled Intervals

  • The quality of the tools, training, resources, and processes available to your workforce to fulfill their job responsibilities and enable them to deliver your enterprise’s value proposition to your customers

Workforce IT Surveys

Continuously

  • Internal help desk
  • Desk side service and support
  • Corporate network and applications
  • Corporate email, web conferencing, and directory services
  • Custom software development services
  • Hardware repair
  • PC procurement and training

Workforce Business Services Surveys

Continuously

  • Travel services
  • Financial services
  • Document management services
  • Health insurance, 401K, and other benefits management
  • Facilities

Workforce Intranet
Portal Surveys

Continuously

  • Online portal content, web site navigability, Intranet reliability, speed of accessibility, and more

Workforce Training Surveys

As Scheduled

  • All aspects of participants’ experiences, including training content, delivery, facilities, scheduling, and more

See also Enterprise features for further details of features of all of the above solutions.