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CustomerSat Names Jonathan Clay Vice President of Technology
Industry Veteran Brings Extensive Experience in Enterprise Software To Leading Provider of Real-time Customer Feedback Systems
Mountain
View, CA - March 17, 2003 - CustomerSat,
Inc., the leader in real-time feedback analytics and intelligence,
today announced the appointment of Jonathan Clay as Vice President
of Technology. He is tasked with rapidly growing the CustomerSat
technology organization, further accelerating the pace with
which CustomerSat brings new technology to market, and managing
the CustomerSat partnership with Microsoft.
"Global
accounts such as BellSouth, Honeywell, and VeriSign rely on
CustomerSat solutions worldwide," said Clay. Developing
new technology to expand the use and application of CustomerSat
solutions in large enterprises such as these will be my top
priority.
Clay brings over two
decades of enterprise and Internet applications development
experience to CustomerSat. Most recently, he served as Vice
President of Engineering and Systems Operations at Trapezo,
a provider of network channel and content management systems.
Previously, he served as vice president or director of
engineering at Brightware, a leading provider of enterprise
software; Tavolo, an e-commerce systems supplier; and MRI/Broadway
& Seymour, a CRM software provider. Clay holds bachelors
and masters degrees in computer science from Cambridge University,
Cambridge, England.
Clay will lead and
oversee all CustomerSat software development, including real-time
analytics, enterprise-wide action management, online survey
design tools, and enterprise application integration. In addition,
his responsibilities include web operations, IT, and product
management. Clay reports directly to CEO John Chisholm.
About CustomerSat,
Inc.
CustomerSat is the
leading provider of enterprise solutions for measuring, analyzing,
and managing enterprise-wide action responding to real-time
customer feedback. With advanced technologies and proven market
research techniques, CustomerSat solutions have helped companies
such as AMD, Ariba, BellSouth, Hilton, Lucent, and VeriSign
take timely action to address customer opportunities and concerns
and build high customer retention and profitability. CustomerSat
is headquartered in Mountain View, California. For news,
product demos, and other company information, visit www.CustomerSat.com
or call 1.800.372.7772.
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