CustomerSat Wins The Fifth Annual Users Choice Award for Customer Satisfaction Measurement
CustomerSat is the Only Company to win Prestigious Award Five Consecutive Times
Mountain View, August 27, 2003 - CustomerSat, Inc. the leader
in real-time feedback analytics and intelligence, has been
named been named the winner of the Fifth Annual Users Choice
Award in the Customer Satisfaction Measurement Solutions award
category. The award is sponsored by CRMAdvocate.
Awards were presented by Gary Lemke, President of RealMarket
and Jeff Chamberlain, Vice President of RealMarket and program
manager for the awards program.
“CustomerSat is the only five-time winner of the Users Choice
Awards," stated Gary Lemke, of CRMAdvocate. "Year
after year, users consistently rank the CustomerSat solution
tops in terms of value and effectiveness which underscores
the loyalty of CustomerSat's clients."
The Users Choice Awards
is the only awards program in which customer relationship
management (CRM) products are judged by end-users.
This year, 106 product entries competed in multiple categories
within Sales, Support, Marketing and Contact Center Automation.
CustomerSat is the only company to receive an award since
this prestigious award program began five years ago.
“Receiving this award for the fifth consecutive year underscores
our long-term commitment to the satisfaction of our Global
2000 clients,” said John Chisholm, Chairman & CEO, CustomerSat,
Inc. “This latest award further validates the critical importance
of CustomerSat real-time feedback solutions to building customer
loyalty and improving bottom-line results.”
The Users Choice Awards were presented at two key events.
ICCM 2003 (www.iccm.com )
hosted a portion of the awards during their conference in
Chicago, Aug 26 – 28, 2003. DCI's Customer Relationship Management
Conference & Exposition ( www.crmevent.com
) in New York, NY on August 26 - 28, 2003 hosted the balance
of the awards.
About CRMAdvocate
CRMAdvocate ( www.crmadvocate.com
) is a collaboration of more than 30 leading CRM organizations
that share a commitment to help grow and mature the CRM market
through leadership in education and research. The CRMAdvocate
program seeks to create a more receptive and larger market
for CRM solutions by focusing on success via case studies,
success stories and best-in-breed CRM strategies.
About
CustomerSat, Inc.
CustomerSat is the leading provider of enterprise solutions
for measuring and analyzing customer feedback. With advanced
technologies and proven market research techniques, CustomerSat
solutions have helped companies such as AMD, Ariba, BellSouth,
Hilton, Nortel, VeriSign, and WebEx evaluate and monitor customer
satisfaction, take timely action to resolve issues, and build
high customer retention and profitability. CustomerSat
is headquartered in Mountain View, California. For
news, product demos, and other company information, visit
www.CustomerSat.com
or call 1.800.372.7772.
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